01
Technical support
Help diagnose display, signal or control issues and agree the next step.
After-sales service & support
Here for the life
of your display.
Practical support, planned care and a clear route to help.
For the system you run today — and what comes next.
Ongoing care
Support beyond installation.
02
Preventive maintenance
Plan inspections and care around your installation and operating schedule.
03
Repairs & spare parts
Coordinate repairs and replacement modules, with a spares plan matched to the system.
04
Calibration & performance
Review brightness, colour consistency and display settings as the installation evolves.
05
Training & handover
Help the people running the display understand everyday operation and first-line checks.
06
Lifecycle & upgrades
Plan system refreshes, changing requirements and the next stage of the installation.
Service scope, availability and response arrangements are agreed for each installation.
How support works
One clear path to resolution.
01
Tell us what happened
Share the site, system and symptoms.
02
Review the issue
Agree checks and the next action.
03
Coordinate the work
Arrange support, parts or repair.
04
Confirm the outcome
Review the result and follow-up.
Request support
Let’s get the right
people involved.
Include the installation and a brief description of the issue. If you have an agreed support channel, you can continue to use it.
Helpful to have
- Project or site reference
- Display / module model, if known
- When the issue began and what changed
- Photos or error details, if available
Common questions
Before you get in touch.
What information should I include?
Your site, system or project reference, a short description and when the issue began.
Is the issue covered by warranty?
Coverage depends on your system and agreement. Share the details so these can be checked.
Can we plan ongoing maintenance?
Yes — tell us about your installation, operating hours and access requirements to discuss a plan.
Plan ahead for your display.
Discuss a service plan around your system, your location and your operating needs.